HP 3-Year Pickup and Return Service with Hardware Support for Notebooks

BH #HEUC238E • MFR #UC238E
HP 3-Year Pickup and Return Service with Hardware Support for Notebooks
Key Features
  • Remote Problem Diagnosis & Phone Support
  • 3 to 5 Day Business Day Turnaround
  • Includes Pickup & Offsite Repair
  • Includes Materials, Parts, and Labor
The 3-Year Pickup and Return Service with Hardware Support for Notebooks offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible in-warranty products at an HP-designated repair center. This service includes pickup, offsite repair, materials and parts, and return shipping costs.
Electronic Download
$119.00

Important Notice

  • This item is noncancelable and nonreturnable.
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HP UC238E Overview

  • 1Description
  • 2Products Covered by This HP Care Pack Service
  • 3Benefits
  • 4Features

The 3-Year Pickup and Return Service with Hardware Support for Notebooks offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible in-warranty products at an HP-designated repair center. This service includes pickup, offsite repair, materials and parts, and return shipping costs.

Travel to U.S. sites located within 200 miles of an HP designated support hub, or Canadian sites within 100 miles, is provided at no additional charge. If the site is located farther than that from the HP designated support hub, response times will be adjusted and additional travel charges may apply. Service is available during the coverage window, 9 hours per day, between 8:00 a.m. and 5:00 p.m. local time, Monday through Friday, excluding HP holidays. Repairs are generally completed within 3 to 7 business days.

Products Covered by This HP Care Pack Service

HP Elite x2 1011 (1/1/0 Warranty)
HP 1012 Tablet (1/1/0 Warranty)
HP Pro Tablet x2 612 (1/1/0 Warranty)
HP Elitebook 1xxx (1/1/0 Warranty)
HP Elitebook 7xx/8xx Series (1/1/0 Warranty)
HP ZBook Mobile WS Series (1/1/0 Warranty)
HP EliteBook Folio 9xxxm Series (1/1/0 Warranty)
HP Global Specials 2xxxp/8xxxp No Modem / 9xx/9xxxm WKIT / 8xx No FPR / 810 No BT
HP Global Specials HP ProBook 6xxxb No Modem / 6xx No FPR
HP ProBook 6xx Series (1/1/0 Warranty)
HP Spectre Pro x360 Convertible Series (1/1/0 Warranty)
HP ZBook x2 Mobile WS Series (1/1/0 Warranty)
2740p / 2760p Series (1/1/0 Warranty)
6360b / 6460b / 6465b / 6560b / 6565b Series (1/1/0 Warranty)
6440b / 6540b / 6450b / 6550b Series (1/1/0 Warranty)
HP 810 G1, G2, and G3 Series (1/1/0 Warranty)
HP Elitebook 7xx G1, G2, and G3 Series (1/1/0 Warranty)
HP Elitebook 8xx G1 and G2 Series (1/1/0 Warranty)

Benefits

Door-to-Door Service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product

Reduce Your Costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support

Get High-Quality Support

HP's expert technicians have the tools and resources to repair your equipment properly

Features

Remote problem diagnosis and telephone support
3-5 business day offsite repair
Prepaid return shipment

HP UC238E Specs

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