Silverdraft Enhanced Service & Support Agreement (Download)
Silverdraft Enhanced Service & Support Agreement (Download)
B&H # SISDDEMESA MFR # SD-DEM-ESA
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Product Highlights
- For DemonVR & DemonVR Mini Systems
- For Demon SP Systems
- Enhances the 3-Year Parts/Labor Warranty
- Email & Phone Support with an Engineer
- Next Business Day Response Time
- 'Hot-Swap' Component Replacement
- Express Processing/Turnaround
- Express Return Shipping
This item is noncancelable and nonreturnable.
Silverdraft SD-DEM-ESA Overview
- 1Description
This download of the Silverdraft Enhanced Service & Support Agreement is available for their DemonVR, DemonVR Mini, and Demon SP systems. It enhances the 3-year parts & labor warranty for faster service. Specifically, it provides email and phone tech support with a Silverdraft engineer, a next business day response time, 'hot-swap' component replacement (the new component is shipped prior to receipt of the failed component), and express processing/turnaround and express return shipping for systems sent in for repair.
Please note that an Enhanced Service & Support Agreement for Demon MP systems is available on request. Please contact Silverdraft for details.
General Features
- For the DemonVR, DemonVR Mini, and DemonSP systems
- Email and phone tech support with a Silverdraft engineer (not a call center)
- Next business day response time
- 'Hot-Swap' component replacement (any new components are shipped prior to receipt of failed ones)
- Express processing/turnaround and express return shipping for systems sent in for repair
- 1Description
Silverdraft SD-DEM-ESA Specs
| Delivery | Electronic download |
