Extend the factory warranty of your new Back-UPS, Smart-UPS, and Symmetra products with the Service Pack 3-Year Warranty Extension from APC. Depending on the length of your original factory warranty, this three-year extension provides up to six years of total coverage. Benefits include a dedicated, toll-free 24/7 customer service line, free next business day shipping, and the downloadable EcoStruxure IT app, which provides information on connected devices, live sensor data, and alarms, all on your mobile device. Replacement parts and components are also included with some service contracts, so please see the statement of work for service specifics.
General Features
Three Years of Additional Product Failure Coverage
Three years of additional product failure coverage provides up to six years of total protection, depending on the original factory warranty.
Dedicated and Toll-Free 24/7 Customer Support
Service Pack customers are provided with a dedicated toll-free number and priority call handling. Calls are handled 24 hours a day, seven days a week by call center professionals.
Service Warranty Certificate
Email Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date.
EcoStruxure IT App
Instant information on connected devices, live sensor data, and alarms available on your mobile.
Parts Included
Replacement parts and components are included with some service contracts. Please see the statement of work for service specifics.
UPC: 731304259640