The 3-Year Advance Exchange Priority Replacement Service for SP-1130 Document Scanner from Ricoh provides a replacement scanner within one business day when technical support cannot find a solution. Fujitsu sends a replacement unit via an overnight shipping service even before they receive the broken scanner, ensuring minimal downtime. The replacement unit is sent via overnight shipping and is sent out the same day when the request is received by 2 PM PST, or else on the next business day for requests received later. The Advance Exchange Service is available in all 50 states and includes parts, labor, and shipping costs associated with the replacement.