If you're a Wirecast One user whose basic support contract has not expired, the Wirecast One Basic Support Renewal from Telestream is for you. This download enables you to extend basic support for one year and is valid for Wirecast One versions only.
Telestream's basic support features for Wirecast One software. Online case submissions made between the hours of 8 a.m. to 5 p.m. PST will be answered within 24 business hours. Standard support grants access to free software updates/upgrades and bug fixes. It also includes access to the self-service Telestream forum community, on-demand training, and knowledge base.