Use the 3.5" Drive Tray With Key Lock to quickly and securely install 2.5" and 3.5" solid-state and hard drives into select QNAP devices. Constructed from black plastic, this tray includes screws for both 2.5" and 3.5" drives and helps to streamline hot-swapping. Compatible devices include the QNAP TS-x51+ and TR-004.
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These are technically functional but far lower quality than the original part manufactured by QNAP. This part has a door hinge that was designed in a way that it gets stuck even when the locking mechanism is released. The door hinge should open effortlessly when unlocked.
HDD tray was the exact match for the broken unit. Customer service by B&H service personel was well beyond what was standard. Although parts were not in stock and were on backorder. They staff kept me advised as to when I might expect delivery. When stock did arrive they were quick to ensure order was dispatched. Would highly recommend both the product and the supplier as well.