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NewTek Protek High Renewal Plan for NC1 I/O IP

BH #VIRPHNC1IP • MFR #FG-003053-R001
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NewTek Protek High Renewal Plan for NC1 I/O IP
Key Features
  • 1-Year Renewal of ProTek High Plan
  • 24/7 Global Emergency Support
  • Extended Hardware Warranty
  • Priority Parts Replacement
Extend protection for your equipment and peace of mind by renewing your warranty for one year to receive 24/7 access to support with the Protek High Renewal Plan from NewTek. The ProTek High coverage renewal includes one year of premium coverage to your NewTek NC1 I/O IP, providing you with 24/7 priority access to expert global support via phone, chat, or email.
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NewTek FG-003053-R001 Overview

Extend protection for your equipment and peace of mind by renewing your warranty for one year to receive 24/7 access to support with the Protek High Renewal Plan from NewTek. The ProTek High coverage renewal includes one year of premium coverage to your NewTek NC1 I/O IP, providing you with 24/7 priority access to expert global support via phone, chat, or email.

This coverage plan renews your already existing ProTek High coverage plan to extend the standard one-year hardware warranty, and its enhanced coverage provides hardware replacement, replacement parts, remote diagnosis, access to the NewTek knowledgebase, software updates and bug fixes, a 50% discount on NewTek online classes, priority and emergency response times, and product enhancement input.

ProTek High Renewal Coverage
Renewal of ProTek High standard one-year hardware warranty
Remote setup assistance
Access to NewTek knowledgebase
Global 24/7 ProTek email and chat support access
Remote hardware diagnosis
50% discount on NewTek University online classes
Priority response with published SLAs
Priority access to hardware replacement and parts
Product enhancement input
Defined escalation process with continuous monitoring of SLAs, satisfaction surveys, and NPS
24/7 emergency phone technical support in English language
24/7 1-hour target response time for critical issues

NewTek FG-003053-R001 Specs

NewTek FG-003053-R001 Reviews

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