Enjoy added peace of mind while operating your ADDER C-USB LAN Extender Module with one year of Adder Elite Service. Designed specially for businesses that operate outside of traditional business hours, the Elite service offers global 24/7 technical telephone support with prioritized call back, remote access support, and local business hour support. The advanced hardware replacement program ensures that a new device will be sent to you within one business day if the issue cannot be resolved. The Elite Service also provides you with the option to extend your device's standard 2-year warranty to up to 5 years.