Keep your hardware up and running with the 5-Year Care Pack with Next Business Day Exchange and Hardware Support from HP. Get remote diagnosis and phone-based tech support. Prepaid shipping labels, materials, and instructions make next business day exchanges easy, while the convenient door-to-door service allows you to get back up and running in no time.
Next Business Day Exchange
Don't lose time to unexpected hardware defects or issues. HP's Hardware Support Next Business Day Advance Exchange Service delivers replacement products or parts the next business day.
Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply.
Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply.
Freight Costs Paid by HP
HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Cost-Effective and Reliable
A convenient and cost-effective alternative to onsite support, HP's Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.