Stay protected and minimize downtime with 3-Year HPE Foundation Care with Next Business Day Exchange for Instant ON 1930 from Aruba. Providing three years of coverage, this manufacturer service plan includes next business day advance parts exchange after remote diagnosis. Plus, get 9x5 hardware support and 24x7 software support and updates. A prepaid shipping label included with the replacement part streamlines the return process.
Please note, service is available 24 hours per day, Monday through Sunday, including HPE holidays. For calls received before 2:00 p.m. local time on HPE standard business days and excluding HPE holidays, HPE will ship a replacement product to the Customer's site for delivery on the next business day after the service request has been received and acknowledged by HPE. Service calls received after 2:00 p.m. will be logged the next business day and serviced within the following business day. Delivery time may vary based on geographic location. All hardware replacement product delivery times are subject to local availability.
- Certain capabilities that are made available to registered users, subscribing to hardware related proactive service notifications, and participating in support forums for solving problems and sharing best practices with other registered users
- Expanded Web-based searches of technical support documents to help facilitate problem-solving
- A search of Hewlett Packard Enterprise and third-party hosted knowledge databases for certain third-party products in order to retrieve product information, get answers to support questions, and participate in support forums; please note, this service may be limited by third-party access restrictions
- Prepaid shipping label, materials, and instructions
- Firmware updates for select products
- Operational support and advice for software