HP 3-Year Active Care Next-Business-Day On-Site Support with Media Retention for Business Laptops

BH #HEU18LDE • MFR #U18LDE
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HP 3-Year Active Care Next-Business-Day On-Site Support with Media Retention for Business Laptops
Key Features
  • For Select HP Business Laptops
  • Manufacturer Support Plan
  • Next-Business-Day On-Site Support
  • Proactive Alerts & Predictive Support
Keep your hardware protected with 3-Year Active Care Next-Business-Day On-Site Support with Media Retention for Business Laptops from HP. Providing three years of coverage, this manufacturer support plan provides next-business-day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications, as well as hardware monitoring for fleet devices. And, with defective media retention, you can receive a replacement drive without forfeiting the old damaged one.
More Details
Digital
Electronic Download
No Store Display
This item cannot be returned.
Emailed within 1-3 Business Days
Ask an Expert
800-606-6969

HP U18LDE Overview

Keep your hardware protected with 3-Year Active Care Next-Business-Day On-Site Support with Media Retention for Business Laptops from HP. Providing three years of coverage, this manufacturer support plan provides next-business-day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications, as well as hardware monitoring for fleet devices. And, with defective media retention, you can receive a replacement drive without forfeiting the old damaged one.

Please note that to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location.

Fast Response Time
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
High Device Uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick Resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
Defective Media Retention
Defective media retention allows you to retain defective hard drives or solid-state flash drive components that you do not want to relinquish due to sensitive data they might contain. Please note that all eligible drives on a covered system must participate in defective media retention.
Compatibility
  • HP ProBook 4xx Series with 3/3/0 Warranty
  • HP ProBook 4xx Series with 3/3/3 Warranty

HP U18LDE Specs

Length
3-Year
Type
Additional
Start Date
Date of Purchase

HP U18LDE Reviews

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