Stay protected and minimize downtime with the 2-Year Business Warranty and Services for VIVE Focus Vision from HTC. Providing two years of coverage, this manufacturer extended warranty includes expedited repair service. Plus, take advantage of tech support and online resources to streamline support and get back in action fast.
Expedited Repair
Minimize downtime with HTC's expedited repair service. A prepaid label is provided via email following issuance of a repair ticket. The label provides you with prepaid shipping for the return of the covered product to HTC. Simply follow all repair instructions that you received upon issuance of your repair ticket and the product will be reviewed for damages through an expedited diagnostic process following receipt of the product. If damages found are covered under the warranty, a repaired or replacement device or accessory will be shipped to you at no cost on a prioritized basis at HTC's discretion.
Please note, this service is only available for the covered product and physical addresses within the United States; PO boxes and addresses in US territories and possessions are excluded from this service.
Web Registration and Activation
Apply for an HTC account or log in with your existing HTC account to register your Vive product. Follow the online guide to complete registration and activation using the business services activation key provided by HTC.