Extend your VUE Pro camera service plan by two years with the Orbit Pro Plan from DTEN. This enhanced pro service plan is designed to be added to your existing plan to extend it by two years for a total of three years. The plan provides a management software bundle, enhanced warranty, upgraded service, parts replacement, trainings, executive support, and more.
Worry-Free Support & Service
Control your devices with tools like centralized and remote device and user management, diagnosis and repair, device status and health monitoring, and firmware updates.
Advanced Product Warranty
Minimize equipment downtime with advanced parts replacement and comprehensive device coverage. Products are protected by an extended warranty for the length of your plan.
Enhanced Customer Support
Get up to 24/5 access to DTEN's knowledgeable experts with live or pre-recorded product trainings, live customer support, as well as personalized and dedicated support options.
Pro Plan Additional Details
- Device manufacturer warranty
- Remote device update and system status monitoring
- Extended warranty for the term of the subscription
- Remote device repair and management
- Advance parts replacement
- Recorded Product Trainings
- Support hours (excluding major holidays) 24/5
- 2-hour service level objectives
- Specialized customer success manager
- Monthly service check-in
- Remote executive business reviews