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Canon CR-N500 Professional 4K NDI HX2 PTZ Camera with 15x Zoom (White)

BH #CACRN500WQ • MFR #4839C027
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Canon CR-N500 Professional 4K NDI HX2 PTZ Camera with 15x Zoom (White)
Key Features
  • 1" CMOS Sensor with Dual-Pixel AF
  • Capture up to UHD 4K30/1080p60 Video
  • HDMI, 3G-SDI & IP Video Output
  • Built-In NDI HX2 Support, 15x Zoom, PoE+
The CR-N500 Professional 4K NDI HX2 PTZ Camera with 15x Zoom from Canon fits right into your documentary shoot, event, streaming broadcast, reality show, or digital film production. The CR-N500 is designed to fit into an existing multicamera shoot, matching the color depth and visual look with its professional sensor and features so that post-production camera matching and color correction are made easy.
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Canon CR-N500 Overview

The CR-N500 Professional 4K NDI HX2 PTZ Camera with 15x Zoom from Canon fits right into your documentary shoot, event, streaming broadcast, reality show, or digital film production. The CR-N500 is designed to fit into an existing multicamera shoot, matching the color depth and visual look with its professional sensor and features so that post-production camera matching and color correction are made easy.

The CR-N500 sports many resources of a high-resolution Canon camera or camcorder with features such as a 1" dual-pixel CMOS sensor, the Canon DIGIC DV6 image processor, scene modes, face-tracking, 15x zoom, 20x digital zoom, dual XLR/3.5mm microphone input, and video recording up to UHD 4K. The camera also includes NDI HX2 support without requiring a separate license, allowing you to drop the camera into your existing NDI network with minimal configuration. Other professional camera attributes of the N500 include genlock support, Canon Log 3 support, and built-in ND filters with clear, 1/4, 1/16, and 1/64 options.

Where the PTZ camera diverges from the Canon camcorders is in its remote options, such as control via IP, RS-422 serial, IR, or Wi-Fi, as well as HDMI or 3G-SDI video output. It can perform smooth, precision pan, tilt, and zoom movements with a speed range of 0.2 to 300° per second. Mic-level audio can be input via dual XLR inputs or via a 3.5mm mini-jack, and then embedded in the HDMI and 3G-SDI outputs, in your NDI HX2 stream, or in RTP/RTMP/RTSP streaming output.

The camera can also be powered using PoE+ (Power-over-Ethernet) using its LAN port, so it can fit right into your existing PoE+ network without requiring the use of local power to save cabling. The camera supports wide dynamic range, minimum brightness of 1.5 lux, and its lens features a 35mm equivalent focal length of 25.5 to 382.5mm. The camera can utilize an external controller via RS-422 or Canon's proprietary XC IP protocol on a private, secure LAN, using the optional RC-IP100 PTZ controller. Or if you'd prefer to use Canon's camera control software, the free-to-download application can work on Windows OS, so you can control all the camera functions from a laptop or tablet. The software provides a 9x9 live view, control of up to 100 cameras, settings loading and configuration, and tally functions.

Key Features
1" CMOS Sensor
The CR-N500 features a Canon 1" 4K CMOS image sensor capable of UHD 4K video capture at 30p and up to 60p in Full HD, making the CR-N500 PTZ camera great for the remote and unobtrusive capture of professional productions.

The 1" sensor allows for larger photosites compared to smaller-sized sensors found in other PTZ cameras, resulting in stunning images with less noise in low-light situations. The large sensor also exhibits a shallow depth of field at large apertures, producing blurred backgrounds in images, while Canon's DPAF tracks and keeps subjects in sharp focus. The CR-N500's DIG!C DV 6 imaging processor drives the high sensitivity (1.5 lux) and low-noise performance of the camera, yielding amazing imagery in a variety of shooting conditions.
Canon DIG!C DV6 Processor
The CR-N500 PTZ camera incorporates Canon's DIGIC DV 6 Image Processor, which is essential in providing high image quality, advanced performance, and convenient operability. This advanced core technology component provides the image-processing power and speed that enables features such as 4K UHD video acquisition and precise Hybrid AF.
Dual-Pixel CMOS AF
Dual-Pixel CMOS AF is Canon's breakthrough AF technology that uses a CMOS sensor with a structure that combines imaging and phase-difference AF functions. The Dual-Pixel CMOS AF determines the focusing position by the phase difference, which drives the focusing lens smoothly and enables quick focusing. The AF tracking capability is effective even during zooming, panning, or tilting. On the other hand, with the conventional contrast AF method, used by other cameras, the focusing position is determined by the contrast (difference of brightness). Therefore, the focusing lens may move slightly back and forth around the focusing position, which could cause delay when focusing.
Dual-Pixel Focus Guide
Utilizing information from Dual-Pixel CMOS AF, Dual-Pixel Focus Guide helps achieve precise focus by displaying focus assist information on the screen. It employs a truly innovative user interface that helps enable the user to see if they are focused in front of or behind the subject through visual observation, and allows quick and accurate manual focus to be achieved. This helps simplify the focusing process when shooting in 4K UHD, which requires strict focus accuracy.
Face Detection and Tracking
The CR-N500 has multiple focus modes that aid the operator when confirming focus. When set to on, the Face Detection and Tracking can track the face of a subject when they are within a frame. Furthermore, there are two Face Detection options (Face Priority and Face Only). Face Priority will track a face within the scene; when a face is no longer within the scene, the camera will continue to focus within the predefined focus area. In the same way, the Face Only function will track the detected face within the scene; if the face is no longer within the scene, the camera will maintain its focus position without tracking for new objects. If more than one face is detected within a scene, the operator can toggle between detected faces. Both modes are useful when following a subject, allowing the operator to focus on composition while the camera handles focus.
Canon UHD 4K Lens
The CR-N500 features a 15x optical zoom lens and exhibits a wide viewing angle of 73° (horizontal). At the wide end, the 25.5mm (35mm equivalent) lens is capable of capturing extensive scenes in tight shooting spaces, such as indoor events, for cinematic wide shots. The camera utilizes aspheric lens elements to achieve 4K image quality while minimizing various aberrations over the entire zoom range.
Built-In ND Filters
Easily change the look of the image capture by utilizing a neutral-density filter. The CR-N500 is equipped with a built-in ND filter mechanism that allows the user to select from three densities: 1/4, 1/16, and 1/64. With the built-in ND filter, users can achieve rich video expression by controlling aperture values.
Optical-Shift Stabilization
The lens structure of the CR-N500 enables real-time responsiveness in a three-dimensional space, supporting optical image stabilization, which helps keep the image capture stable by minimizing vibration.
Oversampling HD Processing
The Full HD recording (oversampling HD processing) takes full advantage of the image information acquired by the 4K sensor to generate beautiful high-definition Full HD video. This helps content creators produce stunningly detailed FHD video when utilizing the CR-N500.
Smooth and Responsive Pan and Tilt Performance
The CR-N500 is equipped with the PT drive mechanism that can change the pan/tilt speed in incremental steps. This allows the operator to set the speed to their desired preference to allow for smooth PT movement. The CR-N500 exhibits a variable pan and tilt speed of 0.1 to 100°/second.
Canon Log 3 Support
Canon Log 3 is a gamma regarded for its latitude and flexibility with post-processing. It realizes a dynamic range (800%, 13-stop equivalent) while retaining the characteristics of the dark area and the proximity of 18% gray.

Log shooting is particularly effective for constantly shifting shooting sites, such as unscripted productions and documentaries, or sites with rapidly changing lighting conditions. Canon Log 3 is a gamma that considers a simple grading by tightening the dark area to arrange the gradation, which retains the ease of use of Canon Log, making the noise less visible.

Shooting in log allows the CR-N500 to more easily match the color and look of other cameras, especially those also shooting in log. This helps provide a more consistent look across the entire production.
Wide DR Gamma Supported
The CR-N500 supports Wide DR Gamma for natural and realistic-looking images that faithfully represent the scene at hand. Wide DR Gamma achieves a dynamic range of 800% to produce almost seamless tone gradations, resulting in smooth detail and virtually no blown-out highlights.
Equipped with Six Image-Quality Modes
The CR-N500 is equipped with the acclaimed image quality modes for high-end video production. There are six preset image modes to choose from; each preset contains specific gamma, color space, and color matrix parameters. Apart from the preset image-quality mode, adjusting and combining the gamma, color space, and color matrix make it possible to adjust to the intended image look.
Equipped with a Variety of Image-Quality Adjustment Functions
The CR-N500 features the Image-Quality Adjustment function (Custom Picture), which is acclaimed for high-end video production. The Image-Quality Adjustment function of the CR-N500 is similar to Canon's XF705 and Cinema EOS System, which allows users to adjust the picture settings to adapt to the shooting conditions or add effects, according to the intended direction. This function makes it possible for content creators to match the image capture of other cameras in a production, resulting in a match of image output.
Easy Integration into IP Streaming
In addition to SDI and HDMI connections, the CR-N500 is equipped with an RJ45 interface purpose-built for IP communication, which supports high-resolution videos for distribution. The CR-N500 supports multiple protocols that can be utilized for video, audio, and control. The genuine RC-IP100 controller utilizes the XC protocol to control the CR-N500. The CR-N500 can also be combined with third-party equipment for control purposes. This IP system can help contribute to efficient and labor-saving camera operations for the field of video production, broadcasting, and more.
IP Multi-Stream Support
The CR-N500 can simultaneously distribute video to multiple protocols via IP. Simultaneous distribution is also known as multi-stream, and the CR-N500 can distribute a total of three video streams simultaneously. Furthermore, if the HDMI/SDI video output is 30 fps or less, the CR-N500 can distribute two video streams, 4K H.264 and 360p H.264, at the same time. Such IP multi-streams contribute to parallel workflows where the same video is used simultaneously in remote environments.
RTMP Streaming Protocol Supported
The CR-N500 is capable of streaming video and audio using RTMP (Real-Time Messaging Protocol). Even high-quality/large-capacity video/audio files, such as broadcast programs, are played at the same time as distribution without waiting for the completion of the download. For example, by using a live streaming service, the viewer's direct access to the distribution URL set on the camera will stream the "current video" captured by the camera. With the RTMP streaming distribution, multiple viewers can watch the program at the same time, even in a remote environment.
NDI HX2 Live Video Production Support Protocol
The CR-N500 supports multiple professional interfaces, including single-cable PoE+ connectivity, which allows you to use the NDI HX2 protocol to stream audio and video, control (IP), tally, and power over a single cable. NDI HX2 offers higher quality with lower latencies than previous NDI|HX versions. NDI HX2 is ideal for IP productions, including live events, college sports, and broadcast.
Standard VISCA Protocol
The CR-N500 supports the Standard VISCA Protocol to remotely control the camera via IP. When connecting a standard VISCA protocol-compatible remote controller to the camera over IP or serial RS-422, the camera can be operated remotely, and shooting settings can be adjusted by utilizing the remote controller.

The standard VISCA protocol is widely used in video production, broadcasting, and many other markets. The CR-N500 supports the standard VISCA protocol that is regarded as an industry standard and is suitable for operation within existing workflows.
Support for Canon XC protocol
The XC Protocol is a newly developed IP that controls Canon's video production equipment. By supporting the XC Protocol, the CR-N500 can be remotely controlled, supporting a wide range of applications that include sports, music, live events, lecture recording, corporate video production, and more.
Various Interfaces Supported for Multiple Environments
The CR-N500 is equipped with three output interfaces. The IP and HDMI outputs are suitable when capturing UHD 4K at 30p or Full HD resolutions at 59.94p. The SDI output is capable of Full HD resolution and is suitable for usage when requiring high image quality video at 59.94p.
Webcam Driver
Turn the CR-N500 into a super webcam with Canon's Webcam Driver. The Webcam Driver is a virtual USB driver that allows the CR-N500 to be used as a powerful webcam over a network. The software has many advantages, such as automatic camera detection, up to 4K 30P video output, embedded audio (AAC-LC), supports up to five cameras, and is free of charge. Furthermore, the PTZ camera is not restricted to the short distance of the USB cable, which allows for more flexibility in installation. Whether you are connecting to a video conference system, lecture capture, or other platform, take advantage of Canon's CR-N500 with Webcam Driver for the ultimate PTZ webcam experience.
Genlock
The CR-N500 is equipped with Genlock to allow for sync with other systems in multicamera environments.
2-Channel XLR Audio
The CR-N500 offers a variety of ways to record high-quality audio through two XLR terminals and an internal stereo mini-jack mic terminal.
Standard Serial RS-422
The CR-N500 is equipped with a serial terminal RS-422, which can be utilized to connect third-party supported controllers that support the standard VISCA protocol communication.
One-Person Operation
The CR-N500 can be controlled by IP, infrared, and Wi-Fi. Canon's hardware controller, the RC-IP100, is capable of controlling up to 100 cameras and 100 presets, allowing the operator to control multiple cameras in a larger production. The CR-N500 is a perfect fit for many applications in broadcast, education, house of worship, events, staging, and more.
All-New Design
The CR-N500 impresses with its distinctive style. A solid exterior color and shape that looks like it was cut out from a cone, and the size that gives a sense of strength, yet stable and compact. This PTZ camera maintains design harmony with other Canon professional imaging products, such as the established Canon 4K camera systems and lenses.
Equipped with Tally Lamps
The CR-N500 is equipped with tally lamps that indicate the status of the camera. The tally lamps are located on the front of the lens section and illuminate red when the camera is shooting, providing clear visual indications for staff and performers to know which camera is shooting live.
Wireless Remote Controls Supported
In addition to the IP interface, the CR-N500 can also connect via Wi-Fi. This allows the operator to access the camera's Settings Page from a wireless tablet device that is equipped with a supported HTTP browser. When using multiple cameras at the same time, the user can set and operate the other cameras in the same way by inserting the assigned IP address of the camera in the web browser of the tablet or other device. In addition, the CR-N500 includes an infrared remote controller, which is used to control the camera wirelessly.
Easy-to-Use Settings Page and Discovery Tool
The CR-N500 supports the camera discovery tool, which is a Windows application. The Camera Search Tool is utilized to set the IP addresses of multiple cameras, which helps installers and integrators set up the CR-N500 within an existing network infrastructure. Furthermore, the CR-N500 supports the web application "Settings Page". The Settings Page allows the user to configure the settings of camera operation, which is accessible via a web browser. Video-quality adjustments, such as exposure and white balance, that are usually performed by the camera operator on site can now be adjusted and set while watching the video from their desk through the Settings Page. Both the Camera Search Tool and the Settings Page enhance the ease of use by remote control.
Remote Camera Control Application
The Remote Camera Control Application can be utilized to control the CR-N500. The Remote Camera Control Application is a Windows application for centralized control of multiple cameras. It is possible to operate up to nine cameras and display videos at the same time, achieving a multicamera operation.

At a video production or broadcasting site, an operator can select a camera from the videos displayed on the "Connected Camera List" within the application and operate it from the "Camera Control Area" in the control panel of the software. The software is included and can be installed immediately without having to prepare a hardware controller in advance, making it easy to use for the operator while creating an effective one-person operation.
UPC: 013803382808

Canon CR-N500 Specs

Key Specs
Image Sensor
1"-Type
Effective Sensor Resolution
8.29 Megapixel (3840 x 2160)
Shutter Speed
1/2000 to 1/3 Second
Max Optical Zoom
15x
Max Digital Zoom
20x
Max Video Output
4:2:0 8-Bit via RJ45
Up to UHD 4K at 14.99/29.97 fps
4:2:2 10-Bit via HDMI
Up to UHD 4K at 23.98/25/29.97 fps
4:2:2 10-Bit via SDI/BNC
Up to 1080p at 23.98/25/29.97/50/59.94 fps
Max Recording Modes
No
Broadcast Output
NTSC/PAL
IP Streaming
H.264/H.265 via NDI HX/NDI HX2/RTMP/RTMPS/RTP/RTSP/SRT
3840 x 2160 at 5.00p, 14.99p, 29.97p (Simultaneous Multi-Stream)
640 x 360 to 1920 x 1080 at 5.00p, 14.99p, 29.97p, 59.94p (Simultaneous Multi-Stream)
Wireless
IR
*Built-In
PoE Support
Yes: PoE+ 802.3at
Mounting
1x 1/4"-20 Female
Imaging
Image Sensor
1"-Type CMOS
Effective Sensor Resolution
Effective: 8.29 Megapixel (3840 x 2160)
Actual: 13.4 Megapixel
Focus Control
Autofocus
Manual Focus
Exposure Control
Shutter Speed
1/2000 to 1/3 Second
White Balance
Presets: AWB, Daylight, Manual, Set A, Set B, Tungsten
Lens
Focal Length
8.3 to 124.5mm (35mm Equivalent: 25.5 to 382.5mm)
Max Optical Zoom
15x
Max Digital Zoom
20x
Field of View
Horizontal: 73 to 5.7°
Vertical: 45.2 to 3.2°
Maximum Aperture
f/2.8 to 4.5
Minimum Focus Distance
0.4" / 1 cm (Wide) to 23.6" / 59.9 cm (Tele)
Video Capture
Video Output
4:2:0 8-Bit via RJ45
3840 x 2160 at 14.99/29.97 fps
1920 x 1080p at 14.99/29.97/50/59.94 fps
1280 x 720 at 14.99/29.97/59.94 fps
640 x 360 at 14.99/29.97/59.94 fps

4:2:2 10-Bit via HDMI
3840 x 2160 at 23.98/25/29.97 fps
1920 x 1080p at 14.99/29.97/59.94 fps
1920 x 1080i at 50/59.94 fps
1280 x 720 at 50/59.94 fps

4:2:2 10-Bit via SDI/BNC
1920 x 1080p at 23.98/25/29.97/50/59.94 fps
1920 x 1080i at 50/59.94 fps
1280 x 720 at 50/59.94 fps
Embedded Audio
HDMI/NDI/SDI
Internal Recording
No
Audio Recording
Yes
Broadcast Output
NTSC/PAL
IP Streaming
H.264/H.265 via NDI HX/NDI HX2/RTMP/RTMPS/RTP/RTSP/SRT
3840 x 2160 at 5.00p, 14.99p, 29.97p (Simultaneous Multi-Stream)
640 x 360 to 1920 x 1080 at 5.00p, 14.99p, 29.97p, 59.94p (Simultaneous Multi-Stream)
Control
Presets
100 via IP, VISCA
Pan/Tilt
Pan: 348° (-170 to 170°) at 0.1 to 100°/s 
Tilt: 130° (-30 to 90°) at 0.21 to 100°/s 
Tally Light
Yes
Networking
Wireless
IR
*Built-In
Interface
Media/Memory Card Slot
Single Slot: microSD (Unspecified Type)
Video I/O
1x BNC (3G-SDI) Output
1x HDMI Output
1x RJ45 (NDI) Output
Audio I/O
2x XLR 3-Pin Microphone Input
1x 1/8" / 3.5 mm TRS Stereo Microphone Input
Other I/O
1x RJ45 (RS-422, VISCA) Input
1x USB-A Control Input
1x BNC (Genlock) Input/Output
Built-In Microphone
No
Built-In Speaker
No
Power
PoE Support
Yes: PoE+ 802.3at
Power I/O
1x Barrel (24VDC) Input
Power Consumption
PoE: 19.6 W
Power Supply: 24 VDC 18.6 W
Environmental
Operating Conditions
32 to 104°F / 0 to 40°C at 10 to 90% Humidity
Storage Conditions
32 to 104°F / 0 to 40°C at 10 to 90% Humidity
Impact Resistance
No
Environmental Resistance
No
General
Mounting
1x 1/4"-20 Female
OS Compatibility
Computer: macOS 11 or Later / Windows 10 or Later
Mobile: Android/iOS
Dimensions (W x H x D)
7.87 x 10.6 x 8.2" / 19.99 x 26.9 x 20.8 cm (Without Protrusions)
Weight
9.0 lb / 4.1 kg (Body Only)
Packaging Info
Package Weight
15.925 lb
Box Dimensions (LxWxH)
19 x 15.5 x 14.9"

Canon CR-N500 Reviews

GAME CHANGER

By Jamie
Rated 5 out of 5
Date: 2024-12-30

Came from a Panasonic. Cannon is the best.

Great picture quality, NDI is laggy & unreliable

By Peter
Rated 4 out of 5
Date: 2022-12-13

Picture quality is awesome. Be aware, we are at the edge of the optical zoom with a 50' distance in house of worship. Going into the digital zoom you start getting a grainier picture so the advantage of the 1 sensor is negated. Had high hopes for NDI but proved too laggy, floating sync for our 3 camera multicam in OBS Now that I have the Blackmagic Design HDMI to HDSDI converter as well as the 4k mini-recorder card, the signal is stable (as one would expect) for 1080p and 4k So, as a single source with audio connected at the camera NDI may prove useful for your needs. Only 4 stars because I can't recommend it for multi-cam setups utilizing the NDI protocol syncing to dual system sound. For that, you need the additional hardware. And on the hardware side, keep in mind you can ONLY output 4k via the HDMI port so for longer runs (50' plus) you will need to convert HDMI to HDSDI (Blackmagic Design options listed above are doing the trick for us just fine in OBS) The web user interface is super easy to control PTZ, we don't use a joystick so able to save money by mouse & click operation (if that's a consideration for you) To be fair, a joystick would be much smoother. We just don't see the cost to impact being justified at this point.

See any errors on this page?

Outputting 1080HD, is it possible to use the full ...

Outputting 1080HD, is it possible to use the full 4k image of this camera to select a close-up and a wide from the same camera?
Asked by: Mark
You can use the ptz controller to set preset locations (including digital zoom) so yes, but its not an instant jump, youll see it zoom in or out.
Answered by: Zephan
Date published: 2021-11-10

can I use it as a webcam using obs?

can I use it as a webcam using obs?
Asked by: Vasile
Yes, the Canon CR N-500 can be used as a webcam in OBS.
Answered by: Nick Y
Date published: 2021-05-19

Does this camera come with a remote control?

Does this camera come with a remote control?
Asked by: Scott
Yes, the Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Titanium White) comes with an IR Remote Control.
Answered by: Tim Z
Date published: 2025-03-05

Can I remotely copy and manage video files ...

Can I remotely copy and manage video files recorded to the SD card? (via FTP or some such) Looking to set up a fully remote recording booth.
Asked by: James
The Canon CR-N500 Professional 4K NDI PTZ Camera does not have recording capability in camera. However, You could use NDI software to record the output of the camera remotely to any computer connected to your LAN or WAN network. NDI tools https://www.ndi.tv/tools/
Answered by: Chris H
Date published: 2022-03-31

What is the native ISO od this camera? Does it ...

What is the native ISO od this camera? Does it Have dual ISO?
Asked by: Daniel
The Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Titanium White) does not list sensor sensitivity in ISO, but in gain. A setting of 0 dB would be the native sensitivity of the camera.
Answered by: Tim Z
Date published: 2025-01-13

Does this camera have a remote control for PTZ ...

Does this camera have a remote control for PTZ and zoom?
Asked by: Scott
The included wireless IR remote that comes with the Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Titanium White) will allow you to control Pan Tilt and zoom.
Answered by: Chris H
Date published: 2025-03-03
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