When downtime is not an option, AppleCare Premium Service and Support Plan will help eliminate costly delays due to technical issues. Receive up to three (3) years of complete telephone and e-mail access to Apple's technical support experts and onsite hardware service. One phone number is all you need to lock down both hardware and software failures, 24 hours a day. Expert service and reliable technical support help today's busy professional stay on top.
Three (3) Years Extended Support
Up to three (3) years of 24-hour telephone and e-mail support along with onsite hardware service. The plan covers Xserve or Xserve RAID hardware and Mac OS X Server software.
AppleCare Support Website Resources
Training and support are available on the AppleCare support Website. Easy-to-use product information, hardware and software training on installation and configuration, and technical resources are provided. Or log on to a discussion and share insight with other professionals. Downloadable software is located on Apple's Featured Software Website.