Plantronics S12 Telephone Headset System

Plantronics S12 Telephone Headset System

Plantronics S12 Telephone Headset System

B&H # PLS12 MFR # 65145-01
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Product Highlights

  • Over-the-Head or Over-the-Ear Headset
  • Amplifier with Volume and Mute Controls
  • Headset Stand
  • Noise-Canceling Microphone
  • Firefly In-Use Indicator Light
  • For Use with Desktop Phones
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Plantronics S12 Overview

  • 1Description

The S12 Telephone Headset System is a particularly straightforward way to work hands-free with your desktop phone. This system includes a headset that can either be worn over your ear or over your head. In addition, the headset features a noise-canceling microphone and an indicator light to let others know that you are on the phone. The headset also comes with an amplifier that connects to your desktop phone, its handset, and the included headset with this system. The amplifier allows you to select between six different configuration settings for connecting a wide variety of desktop phones. In addition, the amplifier features volume, power, and mute controls as well as a stand for hanging up your headset during breaks or at the end of the day.

Improve your productivity-filing, using e-mail, taking notes while on the phone. Keep your hands free to multitask.
Noise-Canceling Microphone
Delivers crystal clear voice quality and eliminates annoying background noise. Enjoy the whole conversation
Call Clarity Technology
Filters phone line and room noise for clearer calls
Firefly In-Use Indicator Light
No more unintended interruptions, thanks to this unique boom-mounted flashing red light that lets others know you're on the phone
2-in-1 Convertible Headset
All-day comfort with the style that works best for you: over the head for stability or over the ear for convenience
Manage Your Sound
The amplifier base features a volume adjustment knob as well as a mute switch
Easy Installation
Connects to single or multi-line phones
UPC: 017229116719
In the Box
Plantronics S12 Telephone Headset System
  • S12 Amplifier
  • Convertible 2-in-1 Firefly Headset
  • Headband
  • Ear Loops
  • AC Adapter
  • User Guide
  • Limited 1-Year Warranty
  • Table of Contents
    • 1Description

    Plantronics S12 Specs

    Headset Features Noise Cancellation
    Earpiece Design On-Ear
    Listening Mode Monaural
    Host Connection 1 x RJ11
    Wearing Style Ear Hook, Over-the-Head
    Packaging Info
    Package Weight 1.25 lb
    Box Dimensions (LxWxH) 9.0 x 5.9 x 4.4"

    Plantronics S12 Reviews

    S12 Telephone Headset System is rated 4.0 out of 5 by 32.
    Rated 4 out of 5 by from works great for a while the over-the-ear headset breaks within a year and you cannot purchase a replacement piece. the entire headset portion from where it connects the box has to be replaced. it's a design/materials flaw in the plastic piece that goes over the ear as it breaks at the point where the plastic piece goes into the rubber hole on the unit. i've gone through two of them in the past year and a half with normal busy front-office use. it should include a quick-release adaptor on the cord between the box and the headset; this would eliminate the need to remove the headset every time you need to leave your desk and probably make the broken piece last longer. other than that, the functionality is what i need in my office.
    Date published: 2009-07-31
    Rated 4 out of 5 by from over the ear, ear piece The sound quality of this headset is very good; however, I prefer an over the ear headset. I've used one for several years from Plantronics until it served its time so to speak. This new unit was purchased less than a year ago. Within a couple of months the earpiece broke same area as other reviewer mentioned. They sent us two complimentary ear pieces which have since broke. The plactic earpiece that goes into the headset is cheaply made. I would not recommend this if looking for an over-the-ear headset; however, if going to use the over-the-head, headset then I would.
    Date published: 2010-02-20
    Rated 5 out of 5 by from Great Headset I used this headset for years in project management and consulting, where I spent most of my days on the phone, but needed to easily adjust volume and mute. This set was terrific. I don't love over the head designs (I prefer behind the head), but this support was light and thin and never caused me issues like some others. The indicator lights also stopped more than one person over time from interrupting while I was on a call (and allowed me to know who was actually on a call, and who was just trying to keep people away!). I would use this headset in a heartbeat.
    Date published: 2017-06-22
    Rated 1 out of 5 by from It's ok I'm really not happy with my headset since the connection from the phone to the device is so short, and that I am connect to the phone. I made the mistake of ordering the wrong headset, my last one was wireless and this on has a cord that doesn't allow me to live my work space.
    Date published: 2017-07-23
    Rated 4 out of 5 by from Have had headset over 10 years and still works Great headset for when I multi-task. Has held up great. Earpiece is worn a bit, but still in good condition. It's lasted through three long-term jobs. Only drawback is the cord. Although it's quite long, it's still hard to roam the room with it.
    Date published: 2018-06-04
    Rated 2 out of 5 by from Frustrated with poor quality! I have had to go through at least 5-6 of the S12 headsets in the past year, as the over-the-head piece (where the metal portion gets inserted into the plastic sleeve keeps breaking after almost minimal use. The quality of the plastic used is pretty pathetic! I have also had a couple of the headsets on my team where the connectivity wire seems to have snapped inside and is not easy to get to be fixed easily. When I called Plantronics about possible replacement I was told it was out of warranty. Why can't Plantronics use all metal, or better plastic for their product, especially when they still charge so much for the unit, which other than these problems, works pretty well. The manufacturer should do a better hjob at standing behind their product, especially when bulk sales are involved!
    Date published: 2014-04-25
    Rated 5 out of 5 by from Great Headset I had a Plantronics Headseat years ago for my home office. Now, i am in an office where i have to multi-task on the phone - reviewing plans, bids, taking notes, etc., all while on the phone. I purchased the S-12 and it has more than met my expectations. Easy to set up & use, simple controls, comfortable to wear, & flawless sound. If i had to nit-pick, I would say that a button to pick up/hangup the phone would be nice - currently you have to pick up the handset to get a dial tone. Also, the cord could be a little longer.... but these are very minor. My co-workers are jealous - great product!
    Date published: 2015-04-08
    Rated 5 out of 5 by from Excellent amplification I like the fact that the amplification was powerful enough and I could adjust both settings; the volume for callers and my voice level as well. The over-the-head headset gets a little uncomfortable after awhile. I switched to just the earpiece and was fine all day.
    Date published: 2011-11-11
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    Plantronics S12 Q&A

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