The aimetis 1-Year Software Maintenance & Support for E7040 Physical Security Appliance is designed for the Symphony Standard Edition software that comes with the E7040 PSA. This service provides the user with quick access to the latest software updates and knowledgebase at no additional charge. With this package, you'll be able to avail of technical support via phone and e-mail in case you have any queries while using the Symphony application.
Technical Support
Technical support via phone, e-mail, and the web to keep your product up and running
3-tier Service Level Agreement (SLA)
Remote assistance
Software Maintenance
Get instant access to the latest software updates for your Symphony VMS Software Standard Edition at no extra charge
Bug identification and reporting
Maintenance updates ensure smooth operation of the application
Short-cycle releases to address product defects
Priority bug fixes for error-free performance
Self-Service Support
Instant access to product-related tools, documentation, and other resources for quickly resolving issues without needing to speak with the technical support staff
Knowledge base and Product Documentation Suite
Look for solutions to your queries on our Technical FAQs section
Technical and Security Alerts to keep your system protected at all times