The 2-Year MakerCare Service Plan for MakerBot Replicator Z18 Desktop 3D Printer from MakerBot provides two years of additional coverage. The MakerCare service plan covers one MakerBot Replicator Z18. Its serial number will be tied to the associated "MakerCare Service Plan" (MSP) number. This means only the MakerBot Replicator Z18 that is registered with this MSP number will be eligible for service. MakerCare is only available at the time of purchase or within thirty days of the date the Replicator Z18 is shipped.
MakerCare is available in the contiguous United States. MakerCare covers certain non-consumable MakerBot Replicator Z18 parts when they require replacement due to normal wear and tear or accidental damage. Other exclusions apply, such as damage due to accidents, loss, theft, abuse, neglect or misuse. The service plan also does not cover damage resulting from hardware, software, firmware, or serial number modifications to the MakerBot Replicator Z18.
Please note that the MakerBot service plan is non-transferrable and non-refundable, except if the MakerBot Replicator Z18 is returned within the 14-day return policy.
Smart extruders
LCD displays
User interface components (buttons & dials)
Touch pads
Power supplies
Cables
Wire harnesses
Motors
Mechanical components
Consumables used in troubleshooting
Customers may only receive up to 2 Smart Extruders as a replacement part.
