The Avid Pro Tools | Ultimate 1-Year Software Updates & Support Plan Renewal for Perpetual License is for owners of a perpetual license of Pro Tools HD or Pro Tools | Ultimate with an active annual upgrade and support plan about to expire, and which needs to be renewed. The plan provides access to software updates, Avid Complete Plug-in Bundle, Pro Tools | MachineControl, and ExpertPlus support, for a period of one year.
Access to version updates and ExpertPlus support beyond the one-year period requires continuous annual renewal of the plan.
- 1-year access to all available Pro Tools | Ultimate updates and upgrades
- 1-year access to ExpertPlus support
- 1-year access to all plug-ins in the Avid Complete Plug-in Bundle
- 1-year access to Pro Tools | MachineControl
- Unlimited online technical support—response within 4 hours
- Unlimited priority phone support
- OnCue Incident Management for consistent, worldwide problem resolution process
- Proactive project assessment
- Access to forums
