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MuxLab 4K/60 HDMI Video Scaler

BH #MU500438 • MFR #500438-V2
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MuxLab 4K/60 HDMI Video Scaler
Key Features
  • Scales Up Video to 3840 x 2160 at 60 Hz
  • Scales Down Video to 1024 x 768 at 60 Hz
  • Supports 8-, 10- and 12-Bit Color
  • HDCP 2.2 Compliant
The HDMI Video Scaler allows one HDMI source to be distributed to one HDMI display. The scaler supports video sources up to 4096 x 2160 @ 60 Hz, 12 bit color and HD audio. The scaler is able to upscale up to 3840 x 2160 @ 60Hzand downscale to 1024 x 768 @ 60 Hz. It is HDCP 2.2 compliant, has audio extraction capability, OSD (On Screen Display) configuration menu, and may be controlled via RS232.
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MuxLab 4K/60 HDMI Video Scaler Overview

The HDMI Video Scaler allows one HDMI source to be distributed to one HDMI display. The scaler supports video sources up to 4096 x 2160 @ 60 Hz, 12 bit color and HD audio. The scaler is able to upscale up to 3840 x 2160 @ 60Hzand downscale to 1024 x 768 @ 60 Hz. It is HDCP 2.2 compliant, has audio extraction capability, OSD (On Screen Display) configuration menu, and may be controlled via RS232.

UPC: 627699004388

MuxLab 4K/60 HDMI Video Scaler Specs

Key Specs
Video I/O
Input
1x HDMI 2.0b
Output
1x HDMI
Audio I/O
Output
1x 2RCA Stereo Analog Female
1x TOSLINK S/PDIF
Video Resolution
HDMI Input
4096 x 2160 up to 60 fps
HDMI Output
4096 x 2160 at 50/60 fps
3840 x 2160 at 25/30/50/60 fps
1920 x 1080p at 50/60 fps
1920 x 1200 at 60 fps
1360 x 768 at 60 fps
1280 x 800 at 60 fps
1280 x 720 at 50/60 fps
1024 x 768 at 60 fps
Audio Format
Unspecified Digital Signal Input
Analog, S/PDIF Output
Broadcast System Compatibility
NTSC, PAL
Wireless
No
Inputs/Outputs
Video I/O
Input
1x HDMI 2.0b

Output
1x HDMI
Audio I/O
Output
1x 2RCA Stereo Analog Female
1x TOSLINK S/PDIF
Other I/O
Input/Output
1x Block 3-Pin
Expansion Slots
No
Latency
No
Format Support
Video Resolution
HDMI Input
4096 x 2160 up to 60 fps

HDMI Output
4096 x 2160 at 50/60 fps
3840 x 2160 at 25/30/50/60 fps
1920 x 1080p at 50/60 fps
1920 x 1200 at 60 fps
1360 x 768 at 60 fps
1280 x 800 at 60 fps
1280 x 720 at 50/60 fps
1024 x 768 at 60 fps
Audio Format
Unspecified Digital Signal Input
Analog, S/PDIF Output
Embedded Audio
HDMI
Standards
HDCP Support
Yes: Version 2.2
HDR Support
Yes
Surround/Immersive Audio
DTS, DTS-HD Master Audio, Dolby Atmos, Dolby Digital Plus, Dolby TrueHD
Broadcast System Compatibility
NTSC, PAL
Hardware
Wireless
No
Power
Power I/O
1x Barrel (12 VDC at 1 A) Input
Power Consumption
Power Supply: 100 to 240 VAC
Device: 12 VDC at 1 A
General
Operating Conditions
32 to 104°F / 0 to 40°C at 20 to 90% Humidity
Storage Conditions
-4 to 140°F / -20 to 60°C
Certifications
CE, FCC, UL
Dimensions
6.9 x 3.9 x 1.2" / 175 x 100 x 30 mm
Weight
1.08 lb / 0.49 kg
Packaging Info
Package Weight
1.85 lb
Box Dimensions (LxWxH)
8.5 x 5.9 x 2.3"

MuxLab 4K/60 HDMI Video Scaler Reviews

Two units and both failing

By Rafael
Rated 1 out of 5
Date: 2024-01-27

I purchased one of these and when I tested it I could not make it work. It didn't matter which resolution I selected, the output would simply be black and sporadically flicker showing the captured image for a fraction of a second. So I returned it and ordered another one. It is doing the same thing. Seems odd that both are doing the same thing but I can't think of any reason. I tried multiple HDMI cables. From the normal consumer-priced to pro-grade.

Great

By Ray
Rated 5 out of 5
Date: 2021-01-26

Work great

See any errors on this page?

Can this convert 1080p60 HDMI in to 2160p29.97 ...

Can this convert 1080p60 HDMI in to 2160p29.97 HDMI out?
Asked by: Will
The Muxlab 4K/60 HDMI Video Scaler supports "supports video sources up to 4096 x 2160 @ 60 Hz" and "scales up video to 3840 x 2160 @ 60Hz". It should work fine for a 1920 x 1080 60 Hz to 3840 x 2160 60 Hz conversion.
Answered by: ericsc
Date published: 2022-07-15

Will this scale from 3840x2160 to 3840x1634 ...

Will this scale from 3840x2160 to 3840x1634 (change the aspect ratio)? Our projector outputs 16:9 but our screen is 2.35:1.
Asked by: Matthew
The MuxLab 4K/60 HDMI Video Scaler can incrementally downscale from 3840x2160 and should have no problem offering 3840x1634.
Answered by: Jonathan S
Date published: 2023-12-04

Can this downscale from 2160p29.97 (note, not ...

Can this downscale from 2160p29.97 (note, not 30Hz!) to 1080p30 or 1080p60?
Asked by: Will
Yes, The MuxLab 4K/60 HDMI Video Scaler can downscale from 2160p29.97 to 1080p30 or 1080p60. All needs to be done is to press the resolution button several times to select the desired downscaled resolution. Then, press the “Enter” button to save it.
Answered by: Chris H
Date published: 2022-07-15

What is the warranty period for this device?

What is the warranty period for this device?
Asked by: Ray
this product comes with a 1 year standard manufacturer warranty
Answered by: Sean
Date published: 2020-08-26

What are all the supported input & output ...

What are all the supported input & output resolutions of this device?
Asked by: Nicholas
It is not possible to list all of this data here in the Q&A for the MuxLab 4K/60 HDMI Video Scaler but you can reference the technical data of the device on the link below: https://muxlab.com/wp-content/uploads/2023/08/DS-500438-v1.1.pdf
Answered by: Jonathan S
Date published: 2023-12-04

Can this scale 50Hz input to 60 Hz output?

Can this scale 50Hz input to 60 Hz output?
Asked by: Christopher
The MuxLab 4K/60 HDMI Video Scaler only handles 60Hz. It will not handle 50Hz at all.
Answered by: Jonathan S
Date published: 2023-07-31

Will this provide a consistent video signal ...

Will this provide a consistent video signal output if the input signal drops briefly? (I'm feeding a online streaming box that stops streaming if I change inputs on my video matrix.
Asked by: Gary
As long at there is a signal being input it will output a signal when using the MuxLab 4K/60 HDMI Video Scaler.
Answered by: Chris H
Date published: 2022-11-22

When scaling from 1080p to 4K is there any ...

When scaling from 1080p to 4K is there any latency?
Asked by: Will
No, there will be little not no noticeable latency when using the MuxLab 4K/60 HDMI Video Scaler to scale 1080p footage to 4k.
Answered by: Paige K
Date published: 2025-08-21
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